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Sullivan Healthcare Consulting

As the department with the highest cost and the highest margin potential, the perioperative department requires sound services and solutions. Balancing the use of expensive resources while making room for program growth is challenging to say the least. It requires solid guidelines, reliable data, broad experience and deep insights. Sullivan’s experts are here to help.

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Sullivan Healthcare Consulting is a team of seasoned, leading edge perioperative experts who help healthcare organizations manage to higher margins by optimizing surgical services. Their process is simple: assess and benchmark all perioperative services and their interdependencies, clearly identify what isn’t working, build consensus for a best-practice based solution, and help all stakeholders work together to correct it. Sullivan’s recommendations are always realistic, achievable and sustainable over the long haul. We are with you every step of the way.


Serving 1,400+ hospital clients of all sizes and types 


Celebrating over 40 years of managing to higher margins

11 Million

11 million OR records in the SHC benchmarking database


Sullivan’s knowledgeable and experienced professionals help hospitals, ASCs and health care systems manage to higher margin.

We fully commit to implementation support for all assessments and redesign projects, which assures that our recommendations are realistic, achievable and sustainable. 

  • Perioperative consulting
  • Surgery supply chain management 
  • Sterile processing departments 
  • Anesthesiology practice management 
  • Ambulatory surgery center planning, development, startup and management 
  • Interim management


randy heiser headshot

Randy Heiser

President, Sullivan Healthcare Consulting

When Sullivan completes a project, we assure that all stakeholders are satisfied, that we get a great reference, and that they sing our praises to other hospitals, today and tomorrow.

  • Headquarters

  • Alpharetta, Georgia


high point regional UNC health care logo

“Sullivan Healthcare Consulting redesigned our complete perioperative program.  With the collaborative business and clinical model, we made data-driven decisions that brought positive results in staffing, scheduling, and overall efficiencies. We were able to provide an additional room for add-on cases, enabling our surgeons to take care of those patients during normal operating hours, which increased volume and decreased overtime.  Sullivan gave us the tools to facilitate the development of strategies to ensure long-term success.”

– Becky Reese, Financial Manager Surgical Services, High Point Regional Health System-UNC Health Care, High Point, North Carolina
eisenhower medical center logo

“We brought Sullivan Healthcare consultants back on a second engagement to assist us to develop a strategic plan to accommodate surgical services volume growth and the shift in service to the ambulatory surgery sites.  They analyzed our current state and helped us to create a vision for our future state.”

– Lynn Masterson, Vice President, Quality, Resource Management and Surgical Services, Eisenhower Medical Center, Rancho Mirage, California

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“Sullivan Healthcare has been wonderful to work with. They provide professional, reliable, and competent leaders who integrate with the culture and values of the organization. Sullivan healthcare is responsive and a pleasure to work with. They are true partners in filling temporary gaps in essential sterile processing leadership roles.”

– Kerry Caldwell, Executive Director, Perioperative Services at City of Hope, Duarte, California