Jonathan W. Ward
President, HWL
“HWL Works is a result of our dedication to providing next-generation solutions that enable healthcare organizations to overcome unprecedented labor challenges. Through our unique approach, we deliver results that lower overall costs, produce high quality staff and boost fill rates, creating a transformative impact on healthcare operations.”
HWL
HWL empowers healthcare organizations to gain advantage through vendor-neutral workforce management. Leveraging a customizable, technology-driven platform and competitive supplier marketplace, it enables organizations to optimize contingent labor, enhance transparency, reduce costs and drive operational efficiency.
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Transparent. Competitive. Vendor Neutral.
HWL brings deep expertise from leading healthcare GPOs, supply chain organizations, workforce management technology providers, healthcare delivery systems and staffing agencies, paired with a vendor-neutral approach that ensures an even playing field across a competitive supplier marketplace.
Leveraging proprietary technology and customizable managed services, HWL delivers workforce solutions that reduce overall labor costs, enhance quality and maximize staff efficiencies, and provide full transparency into workforce activity, vendor performance and spend.
HWL’s data-driven solutions enable healthcare organizations to:
- •Increase visibility into workforce utilization, spend and supplier performance
- •Improve fill rates through competitive sourcing across a vendor-neutral network
- •Leverage internal resources before relying on external agencies
- •Maintain a balanced and sustainable contingent labor strategy in a dynamic market
$1.5 Billion
Spend under management
500+
Supplier partners
135+
Associates dedicated to healthcare
Offerings
Partner with HWL for Vendor-Neutral Healthcare Workforce Management
HWL Works delivers a customizable suite of technology-enabled and advisory-driven workforce solutions designed to help healthcare organizations optimize contingent labor through a vendor-neutral model. By creating an even playing field across a competitive supplier marketplace, HWL enables organizations to improve quality, reduce costs, and increase transparency across their workforce.
Through leading managed service programs (MSP), vendor management systems (VMS), and specialized workforce advisory services, HWL analyzes current workforce performance and builds tailored strategies that align with each organization’s operational and financial goals.
By leveraging deep industry expertise and a broad network of suppliers and partners, HWL delivers scalable, end-to-end workforce solutions that drive measurable results and long-term workforce stability.
HWL’s end-to-end workforce solutions and technology include:
Vendor Management System (VMS) › with:
- Custom workflows
- Cross-browser compatibility
- Real-time dashboards
- Custom & ad-hoc reports
- A vendor-neutral model
- Complex rate plan management
- Online credentials management
- Electronic timekeeping
- Consolidated invoicing
Managed Services Programs (MSP) › with:
- Contract management
- Dedicated account management
- Clinical interviewing & screening
- Onboarding & compliance management
- Business intelligence
Locums Management › with:
- Custom workflow mapping
- Credentialing and scheduling
- Timekeeping/invoicing management
- Detailed reporting and analytics
Local Insourced Flex Team (LIFT) › with:
- VMS software
- IRP technology
- Business intelligence & integrations
Advisory Services › that include:
- Recruitment
- Compensation
- Reporting visualization & workforce metrics
- Contingent workforce management
Private Label Internal Offerings › that include:
- Cost savings
- Seamless implementation & program management
- Proprietary market pay data
- Unique employment model
- Agency expertise
Payroll Services › :
- Stay updated on labor laws and regulations, ensuring your payroll processes adhere to legal requirements
- Minimizes co-employment risks and protection against potential disputes over worker classification
- Access to expertise
- Scalable pricing models
- Smoother payroll cycles leading to increased job satisfaction and retention
- Reduces overhead costs, minimizes legal expenses, and improves operational efficiency
SourceDirect › with:
- Optimize internal talent to reduce premium labor spend
- Engage direct talent pools including alumni and known candidates
- Integrate with VMS workflows for streamlined fulfillment
- Prioritize internal resources first through automated routing
- Reduce agency reliance while maintaining supplier access
- Increase visibility into workforce utilization across channels
Testimonials
“Our locums program required a centralized process to gain into our locums usage. Our goal was also to have the ability to generate detailed reports to monitor usage and spending, and to ensure that any changes in our processes were being tracked and measured. HWL provided a customizable approach to locums management, which has evolved over the last few years to meet our needs. The team has a wealth of experience and is committed to supporting Banner Health’s Locums team.”
– Karen Height, Senior Director for Physician & Provider Recruitment, Banner Health
“From the beginning, our focus was to gain greater control and visibility into our contingent labor utilization and costs so we could implement strategies to reduce the overall utilization of agencies. HWL was able to standardize contracts and processes with agencies and deliver a highly efficient process; but more importantly, they provided me the data and analytics I needed to implement our budget-based staffing model. Not only did they help us execute our strategy, but they were also a true partner every step of the way.”
– Darleen Souza, Senior Vice President and CHRO, South Shore Health
“To meet the high demand for clinical staff during and after the Covid-19 pandemic, our hospital developed a reliance on travel nurses. However, we needed more direct insight into the market rates for contingent staff and struggled to source quality candidates at competitive rates. That is until Grady Works was created by partnering with HWL. Thanks to this solution, we now have a clear understanding of the market rates and can drive competition for top candidates. As a result, our organization has saved money and improved our approach to staffing contingent labor.”
– Sabrina Broadnax, Vice President of Human Resources, Grady Health System