Jonathan W. Ward
President, HWL
“Health systems demand data-driven decisions in all aspects of operations. HWL has the power to deliver actionable insights into contingent labor spend as never before.”
HWL
HWL offers a unique approach to contingent workforce management long desired by healthcare organizations. Leveraging a next-generation technology platform in combination with market pricing, HWL creates a vendor neutral marketplace for agencies to compete – leading to cost savings, improvements in quality and real-time visibility into utilization and costs.
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HWL is a leader and innovator in vendor neutral Vendor Management Systems (VMS) and Managed Services Programs (MSP). Leveraging an internally developed, proprietary, next-generation VMS platform and market pricing, HWL clients achieve cost savings, improvements in quality, and real time visibility into utilization, costs and vendor performance. Clients include acute-care hospitals, behavioral health facilities, physician practice groups, retail and urgent care centers, and home health providers.
1,000+
Installed in 1,000+ facilities nationwide
450
Supports 450+ job titles (clinical, non-clinical and locums)
200
More than 200 affiliate staffing vendors
98%
98% fill rate in all job disciplines
$650M
$650 million in annualized spend managed
Offerings
HWL is client-focused and outcomes driven. Our core philosophy is to leverage modern tools and technology, combined with proven management and negotiation strategies, to deliver cost savings, quality improvements and real-time visibility into utilization and costs. Our services include:
Proprietary Vendor Management System (VMS):
- Order management (agency and float pool)
- Vendor tiering
- Credentials management
- Timekeeping and invoicing
- Reporting and analytics
Managed Services Programs (MSP):
- Contract management
- Market rate management
- Staffing and vendor support
- Onboarding/compliance management
- Business intelligence and reporting
- Internal resource pool development
- Clinical Interviewing Services
- Credentials and Compliance Management
- Internal agency development
Testimonials
“…after joining BILH I quickly realized that we needed a VMS capable of handling the unique complexities of healthcare credentialing, compliance, and billing. After a careful evaluation of the market, it was clear that HWL was the right fit for us.”
– Stephanie Smolinsky, Talent Acquisition Operations Manager , Lahey Health
“The implementation was expertly executed. Our account manager was generous with both her time and talent. It made the process completely painless.”
– Patti Lowicki, FASPR Director, Provider Recruitment and Integration, Hartford HealthCare
“HWL renegotiated bill rates with our vendors, which resulted in significant savings for our health system.”
– Mark Robinson, MBA, PHR, SHRM-CP, Director of Talent Acquisition and Workforce Planning at Swedish American, A Division of UW Health