Jonathan W. Ward
President, HWL
“HWL Works is a result of our dedication to providing next-generation solutions that enable healthcare organizations to overcome unprecedented labor challenges. Through our unique approach, we deliver results that lower overall costs, produce high quality staff and boost fill rates, creating a transformative impact on healthcare operations.”
HWL
HWL empowers healthcare organizations to gain competitive advantage in today’s dynamic workforce marketplace. Powered by a customizable suite of technology-driven workforce management solutions, it builds and manages unique healthcare staffing solutions that attract talent, achieve cost savings, provide transparency and deliver operational efficiencies.
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Reduce Costs. Improve Quality. Gain Transparency.
HWL comes to the market with deep expertise from leading organizations in GPO and supply chain, workforce management software, healthcare delivery and cutting-edge technology, along with leading staffing agencies.
Leveraging proprietary technology, HWL’s healthcare workforce solutions deliver results that lower overall costs, enhance quality and maximize staff efficiencies, and increase visibility into overall labor activity and metrics.
HWL’s data-driven solutions help you:
- •Lower overall labor costs without sacrificing quality
- •Increase staff visibility and improve fill rates
- •Leverage internal resources before relying on external agencies
- •Achieve a healthy balance of contingent labor in a rapidly changing market
1,000+
Installed in 1,000+ facilities nationwide
450
Supports 450+ job titles (clinical, non-clinical and locums)
200
More than 200 affiliate staffing vendors
98%
98% fill rate in all job disciplines
$650M
$650 million in annualized spend managed
Offerings
Partner with HWL for Healthcare Workforce Management
HWL Works is a customizable suite of technology and advisory-based solutions designed to provide healthcare organizations with the tools and services they need to maximize staff and navigate labor shortages. Leveraging our leading managed service programs (MSP) and vendor management systems (VMS), along with an array of highly specialized programs that analyze current workforce scenarios, HWL builds and manages unique healthcare staffing solutions tailored to each client’s needs. In collaboration, we draw upon the expertise and resources of our partners to provide comprehensive offerings to help ensure exceptional value and customer satisfaction.
HWL’s end-to-end workforce solutions and technology include:
Vendor Management System (VMS) › with:
- Custom workflows
- Cross-browser compatibility
- Real-time dashboards
- Custom & ad-hoc reports
- A vendor-neutral model
- Complex rate plan management
- Online credentials management
- Electronic timekeeping
- Consolidated invoicing
Managed Services Programs (MSP) › with:
- Contract management
- Dedicated account management
- Clinical interviewing & screening
- Onboarding & compliance management
- Business intelligence
Locums Management › with:
- Custom workflow mapping
- Credentialing and scheduling
- Timekeeping/invoicing management
- Detailed reporting and analytics
Local Insourced Flex Team (LIFT) › with:
- VMS software
- IRP technology
- Business intelligence & integrations
Advisory Services › that include:
- Recruitment
- Compensation
- Reporting visualization & workforce metrics
- Contingent workforce management
Private Label Internal Offerings › that include:
- Cost savings
- Seamless implementation & program management
- Proprietary market pay data
- Unique employment model
- Agency expertise
Payroll Services › :
- Stay updated on labor laws and regulations, ensuring your payroll processes adhere to legal requirements
- Minimizes co-employment risks and protection against potential disputes over worker classification
- Access to expertise
- Scalable pricing models
- Smoother payroll cycles leading to increased job satisfaction and retention
- Reduces overhead costs, minimizes legal expenses, and improves operational efficiency
SourceDirect › with:
- Innovative sourcing and talent acquisition optimization for your core staffing needs
- Turnkey employer branding & digital marketing
- Direct channels to HWL Marketplace
- Integrated front-end sourcing engine
- Customizable sourcing solutions available upon assessment
- Real-time healthcare recruitment analytics
- Enhanced screening & onboarding management
- Contingency-based fee model: pay for performance
Testimonials
“Our locums program required a centralized process to gain into our locums usage. Our goal was also to have the ability to generate detailed reports to monitor usage and spending, and to ensure that any changes in our processes were being tracked and measured. HWL provided a customizable approach to locums management, which has evolved over the last few years to meet our needs. The team has a wealth of experience and is committed to supporting Banner Health’s Locums team.”
– Karen Height, Senior Director for Physician & Provider Recruitment, Banner Health
“From the beginning, our focus was to gain greater control and visibility into our contingent labor utilization and costs so we could implement strategies to reduce the overall utilization of agencies. HWL was able to standardize contracts and processes with agencies and deliver a highly efficient process; but more importantly, they provided me the data and analytics I needed to implement our budget-based staffing model. Not only did they help us execute our strategy, but they were also a true partner every step of the way.”
– Darleen Souza, Senior Vice President and CHRO, South Shore Health
“To meet the high demand for clinical staff during and after the Covid-19 pandemic, our hospital developed a reliance on travel nurses. However, we needed more direct insight into the market rates for contingent staff and struggled to source quality candidates at competitive rates. That is until Grady Works was created by partnering with HWL. Thanks to this solution, we now have a clear understanding of the market rates and can drive competition for top candidates. As a result, our organization has saved money and improved our approach to staffing contingent labor.”
– Sabrina Broadnax, Vice President of Human Resources, Grady Health System