Through jacksonhealthcare.com (“the Website”), Jackson Healthcare and its affiliates (“the Company”) is committed to providing an optimal website user experience for all. This includes achieving, maintaining and making this Website accessible for those with visual, hearing, cognitive and motor impairments wherever possible.
Web Content Accessibility Guidelines (WCAG) 2.1
The Company partners with a web accessibility consultancy for regular testing of this Website using assistive technologies that include, but are not limited to, screen readers. Testing is performed to standards defined in the Web Content Accessibility Guidelines (WCAG) version 2.1, level AA to maintain site conformance with the Americans with Disabilities Act of 1990. All aspects of its site, including forms and policy pages, undergo testing against these WCAG standards to provide conformance with all state and federal accessibility requirements.
The following measures have been taken to support accessibility across the Website:
- Include accessibility as an objective for the Design, UX, Marketing, Development and Legal teams
- Include accessibility in its procurement process
- Provide regular manual testing with assistive technologies for all digital assets
- Include people with disabilities in the testing process
The Company is committed to making the information on this Website accessible to all users. It strives for its site to be accessible for people with disabilities and to offer assistance when needed.
Please be aware that the process of testing and remediation is ongoing. We test with multiple device combinations and a variety of assistive technologies. We strive to achieve the highest level of accessibility in all areas but understand due to the ever-changing landscape of the web and the variety of assistive technologies available, occasional issues may arise for a particular user. Should this happen to you, please contact us at accessibility@jacksonhealthcare.com and specify the location and nature of the issue. This will help us respond in a timely manner and provide assistance. Additionally, while the Website may link to third-party sites, the Company cannot assure accessibility over sites outside of its control.
Revised: October 3, 2023