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A/R Research Specialist – Hybrid Position


Jackson Healthcare and our family of companies provide healthcare systems, hospitals and medical facilities of all sizes with the skilled and specialized labor and technologies they need to deliver high quality patient care and achieve the best possible outcomes — while connecting healthcare professionals to the temporary engagements, contract assignments and permanent placement employment opportunities they desire.

Headquartered in metro Atlanta, we’re powered by more than 1,500 associates and over 7,500 clinician providers covering all 50 U.S. states.

Our mission is to improve the delivery of patient care and the lives of everyone we touch. This includes the patients, clinicians and healthcare executives we work with through our companies every day, as well as our communities, the nonprofit organizations we support and each associate who is part of our family.

We’re always looking to add new talent to our teams. We value diverse professionals at all levels and across multiple disciplines and areas of expertise, who have strong leadership skills, align with our culture, and are committed to excellence.

The Accounts Receivable Research Specialist is responsible for reviewing client payment details and researching discrepancies with actual payments versus expected payments. The AR Research Specialist will also process system transactions to adjust payment application, write off small balances and other tasks related to AR.

  • Run daily reports to identify work to be completed

  • Pull payment information from internal and external sites to conduct research, to include but not limited to bank websites and third-party billing sites

  • Communicate with internal and external individuals to gather any missing information and ensure timely follow up on open issues

  • Disposition balances as appropriate ensuring proper approvals are obtained and complete monthly margin adjustment report

  • Create invoice adjustments in systems as needed

  • Maintain good communication with Payroll and Billing team members and Account Managers to make sure all billing issues affecting payments are addressed and corrected on the front end

  • Assist Manager with A/R Balance Aging review as needed and contact clients as assigned

Any additional questions, please call 407-308-3961 or email

  • High School Diploma required

  • 1-2 years of B2B accounts receivable analysis experience strongly preferred

  • Knowledge of accounting standards and rules related to A/R and billing.

  • Must have strong written and verbal communication skills

  • Must be proficient with computers.  Microsoft Office – Excel and Outlook  

  • Strong problem-solving abilities.

  • Ability to stay organized with strong attention to detail required

Benefits and Perks:

  • Great Culture

  • Competitive Medical, Dental, and Vision Plans

  • Matching 401K Plan

  • Tuition Reimbursement

  • 23 Paid Days Off Your First Year

  • Career Advancement Opportunities

  • Work from home option

  • Referral Bonuses

EEO Statement

Jackson Healthcare is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.